Order from Sally Beauty as normal, but under shipping address, enter the Shipito address. Your order will then turn up at their facilities, The nice thing is that Shipito will automatically let you know your goods have turned up. The items are processed — pictures taken and package consolidation — and then shipped out to you.
Shipito will include extra protection to ensure products are safe in transit. After sending two emails to customer service without getting any answer I called customer service. Bad decision! I was on the phone for a whole hour before someone answered my call. The person was very unfriendly and told me to resend one of the ordered articles I never received and everything else was out of stock!
Thank you a lot Sally's Lack of information and bad customer service. I will not order here again. Unable to apply my current offer in-store for no reason.
The sales person called. They never came on the line. I had to leave without purchase. I cannot log in to account to apply coupon. I have used in-store recently. One time I went to purchase items on the site and it would not let me load my cart. So I cancelled my account You have the maximum learned and supportive personnel who treat assist cautiously. However, you're now not much less expensive, so i would advise you to different humans, as nicely.
Very happy with my purchase. Easy to order online. Prompt delivery, would definitely order from them again. I walked in today wearing my mask. Pulled it down to smell shampoo. The worker said you need to put your mask on properly. I asked her if i could smell the shampoo, she said no. I placed my items down and walked out of the store. They lost our business that fay. I will not buy a shampoo that i cant smell. She has no customer service skills and should have handled the situation properly.
I order online a blue a purple and a mint green My hair was turned red pink! Then I tried to add blues and greens to try my best to fix the rest as best as I could. The mint green would not even take to my completely silver blonde hair nothing at all! I spent 50 dollars to have my hair completely destroyed. Do not ever purchase online from sallys beauty!
Lately i notice myself showing huge interest towards cosmetic products and make up, so here is where I came to make a big purchase, very happy with the discounts and final price. I ordered a paraffin wax spa and got it without the things that come with it. I also order some extra paraffin protectors and did not get them either.
I cannot get anyone to anwser the phones after waiting twice for 45 minutes each and they left off other things in my order. I have tried to email but to no avail. They are the worst company. Stay away! Chewy has the most amazing customer service I have ever come across. For years now, as they have gotten more popular, they continually put customer satisfaction first and always have you donate instead of returning.
Online customer support when you get it, is mediocre at best. Shipping times are slow and they don't always honor the sale prices. I tried a few of their products. One of those which I like the most is the curly cream. Notification of Pro Day events. If you are an Elite perks member, you can earn free US standard shipping with any order.
We do not offer discounts for licensed cosmetologists or other processionals in the beauty industry. Subject to credit approval. For students you must provide two of the following options:.
Two weeks came and went and I got no response. Called their customer service number, navigated their various options to actually speak with someone, sat on hold for 45 min and nobody ever picked up. That happened twice. About 4 weeks after I gave them my order they just cancelled it. No notice to me, I happened to see it in my order status. They cancelled it during the 4th week because I had been checking every few days.
Within 2 days I received my quick blue bleach powder 1lb and an invoice for just that in the box. I got an email saying they delivered my items but they are going to come separately to help the delivery get to me faster. I emailed them a few days after I got my first product asking when I would get the tracking for the rest of my delivery or if I was to refer to the previous tracking number since they were all shipped out at the same time just in separate packages. I got the automated reply indicating they received my email, the next day today without contacting me or saying anything they refunded me the rest of my order besides the product I received.
But they distinctly told me all my products had been shipped out. Very weird and sketchy and now I have bleach powder I can't use on its own.
I tried calling but got disconnected over and over. They shipped all the packages separately. I only received the comb, and one of the dyes I purchased. Never again will I order from here. Multiple bad experiences with my ONE online order. I was advised that this is bc their website is not up to date.
I spent 2 days trying multiple times to call Sally's bc I kept getting a Verizon message that their lines were busy.
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