Can you return an assembled item

You could ask IKEA employees to locate your purchase using your credit card or an order number. If those are not applicable, you may be allowed to return an item and get store credit for the lowest selling price within the past calendar days. Sometimes, IKEA products get recalled because they pose a danger to the customers. In case the item you purchased is listed on the Product Recalls page , you might be entitled to the IKEA recall refund. No, unfortunately, delivery fees are not refundable.

In case your item is damaged, has missing parts, or you are not happy with it, you can return it to your local IKEA store.

To find the closest IKEA store, go to the company's website and click on the three horizontal lines in the top left corner. You can search by location on the page that loads. Another option is to contact IKEA agents over the phone. You can call them at Make sure to have your order confirmation and item details prepared. You can access the online form on the IKEA website, but this option is not always available, so you should not count on it.

It's OK to change your mind! How to return or exchange If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help. Learn more. Small item returns This service only accepts small items purchased online.

Start a small item return. Missing and damaged orders Sometimes things don't go as planned. Additional return policy information. How long it takes to resolve the issue will depend on the nature of your complaint. You can also use the online chat service to get a quick answer from the Customer Support Centre. You can also write a letter. But if you want to speak to someone in person, you can pick up the phone and give the IKEA customer service team a call.

Lines are open Monday to Friday from 7am to 10pm; Saturday from 7am to 9pm; and Sunday from 7am to 8pm. Contact Ikea by phone on To learn more, see my full guide on returning items to IKEA without a receipt. In almost every case, IKEA will happily accept returns of assembled furniture, provided it is not yet used, and is easily resalable.

Customers should also make sure to have their receipt, but if they do not, their purchase may still be traced easily. Marques Thomas graduated with an MBA in Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout. Save my name, email, and website in this browser for the next time I comment.